Important info about procedures for opening a new prepaid card account. To aid the federal government fight the funding of terrorism and money laundering activities, federal law requires all banking institutions to obtain, verify, and record information that identifies each individual who opens an account. What this implies for you: When you open a prepaid card account, we might require your name, address, birth date, Social Security Number, tax identification number as well as other information that will allow us to distinguish you. We could also ask to view your driver’s license or any other identifying documents.
Is my ALINE Card able to use after i receive it? No. To your protection, you will need to visit mycard.adp.com or call 1.877.237.4321 to activate your ALINE Card. You need to pick a PIN (personal identification number) whenever you activate your Card. By activating the ALINE Card, you happen to be agreeing to the conditions and terms inside the Cardholder Agreement.
When am i going to see my pay loaded onto my new ALINE Card? Allow up to three weeks after card activation for your pay to begin to get loaded on to your new ALINE Card. To find out if your pay continues to be included in your new Card, you are able to view your balance on the FREE mobile app, the cardholder website at mycard.adp.com, or by contacting Cardholder Services at 1.877.237.4321.
Should i contact my employer about my new ALINE Card? In case your employer enrolled you for that ALINE Card, you do not need to contact your employer. In cases like this, you only need to activate your new ALINE Card to be able to start receiving your wages on it. In the event you enrolled yourself to have an ALINE Card from the mobile app, you need to provide your employer together with your routing and account numbers once you’ve activated your ALINE Card. Your employer needs this information to be able to direct your wages onto your ALINE Card. You can get your routing and account numbers on the mobile app or on mycard.adp.com.
May I request another ALINE Card for any spouse or trusted family member? Yes. Log into your account at mycard.adp.com or call Cardholder Services at 1.877.237.4321 to acquire information and adding a secondary cardholder in your account. You and also all secondary cardholders must pass a validation process. If you and all of secondary cardholders pass the validation process, you and also the secondary cardholders share exactly the same pool of funds. Each person has full and immediate accessibility joint balance on the ALINE Card.
Is the ALINE Card credit cards? No. The aline card by adp is a reloadable Visa® or MasterCard® prepaid debit card-not credit cards. It will not build credit history. Each pay period, your employer automatically loads your pay to the ALINE Card. Every time you make use of the ALINE Card, the purchase amount is deducted from the amount of money available on the ALINE Card. Does my ALINE Card earn interest? No. Interest will not be earned on or placed on the ALINE Card balance.
What do i need to do if my ALINE Card is lost, stolen or damaged? You ought to report the lost, stolen or damaged ALINE Card to Cardholder Services immediately so the ALINE Card could be deactivated. Cardholder Services could be reached at 1.877.237.4321. We shall cancel your ALINE Card and transfer the funds to a new ALINE Card which will be brought to you. You could receive one lost/stolen replacement ALINE Card for no charge ($) per calendar year sent regular U.S. mail for no charge ($). After the one replacement card at no cost ($) and for expedited delivery, a fee may apply, so please visit your Cardholder Fee Schedule. If you wish to gain access to your funds just before receiving your replacement card, please ask the representative to authenticate an ALINE Check by ADP® which has to be made payable to yourself for that full available balance. The ALINE Check can be found in your original ALINE Card Welcome Kit.
After the ALINE Check is authenticated, the representative will provide you with the exact available balance and your 6-digit authentication number, that you simply must record on the check. Funds for your check will immediately be deducted from the ALINE Card balance to allow payment when presented (you can not modify the check amount or perhaps the check will be returned). Unless you possess available balance on the ALINE Card, your request to authenticate the check will likely be declined. Take note: because you have an activated ALINE Card, you can Just use the ALINE See if your ALINE Card has been reported lost or stolen and you need usage of your funds just before receiving your replacement card. No fees will likely be charged for replacing a lost or stolen ALINE Check or placing a stop payment of the authenticated ALINE Check after authentication. To cancel or place an end payment on an ALINE Check once it has been authenticated, please call Cardholder Services at 1.877.237.4321. You are able to request additional checks by going to mycard.adp.com or by calling Cardholder Services.
Will there be fraud protection using the ALINE Card? Yes. Signature-based transactions that qualify are protected by Visa or MasterCard’s Zero Liability Policy. Visa’s and MasterCard’s Zero Liability Policy provides protection hdquhu unauthorized purchases. Other restrictions may apply. You may even have other protections under applicable law, like Regulation E. Please reference the Cardholder Agreement you received using the ALINE Card, view the Cardholder Agreement on the FREE mobile app as well as at mycard.adp.com, or request a copy by calling 1.877.237.4321. 9. Who do I call with questions about the ALINE Card? Most questions about the ALINE Card and details of transactions created using the ALINE Card may be answered through the cardholder website at mycard.adp.com. To reach Cardholder Services relating to your ALINE Card, please call 1.877.237.4321.
This number is also printed on the back of the ALINE Card. 10. Am I Going To be charged any fees making use of the ALINE Card? Yes. There is a charge for using certain features on your ALINE Card. Please reference your Cardholder Fee Agenda for applicable usage fees. You are able to view your ALINE Card Fee Schedule anytime on the FREE mobile app and at mycard.adp.com. You can even contact Cardholder Services by calling 1.877.237.4321 to talk to an agent or to request a duplicate of the Cardholder Fee Schedule be brought to you. 11. Are funds loaded on to the ALINE Card FDIC insured? Yes. The amounts that you load on your ALINE Card are insured from the Federal Deposit Insurance Corporation (“FDIC”) up to the maximum amount supplied by applicable law. 12. Will my ALINE Card expire? Yes. Your ALINE Card does have an expiration date however, your funds tend not to expire. Please evaluate the front of your ALINE Card to see your expiration date. Just before your present ALINE Card expiring, a whole new ALINE Card will be brought to your address on file.
I received a non-personalized ALINE Card from my employer, how can I get yourself a personalized ALINE Card with my name embossed on the Card? You can even get yourself a personalized ALINE Card with your name embossed on the card should you request and therefore are approved to get your routing and account numbers. Whenever you activate the non-personalized ALINE Card, it is possible to immediately log in to set-your account at mycard.adp.com and select “Add More Money Options” in order to add funds from multiple employers and sources including your annual tax refund, government benefits, and supporting your children payments.